Option 61c - CPND issue [No CPND when calling others]

[cdiross]

Hi,

I have a subscriber whos name display doesn't function properly. For some reason it no longer shows up on facility phones when she calls in-house. I checked both Station Admin and CPND in OTM. Everything is correct.

I've reset the phone and still no love?

Anybody have any idea's? It's this one phone.

Thank you

 

[AvayaBlueEngineer]

LD 20
REQ PRT
TYPE TN
TNB X X X X
DATE
PAGE
DES

LOOK FOR CLS CNDA NAMA DNDA

 

[cdiross]

Hi, thank you for your quick response.

If I find either or all, then what?

 

[AvayaBlueEngineer]

post the results in here so I can tell you.

 

[GHTROUT]

TDD or ADD (turns on digit display, in general)
CNDA Calling Name Display allow (display who *is* calling)
DNDA Dialed Name Display allow (display who the caller *was calling*)
NAMA Name Allow - is generally the default on all Dgtl TNs

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