option 51c meridian mail dead

[phonetech2012]

Hi, we have an old ass option 51 running on rls 25.15 which is having problems.
The core is making a grinding noise and needs to be replaced asap. The breakers in the back trip every now and then, we have the xsm disabled for now to see if it happens again.
My main issue right now is that the voicemail is down and I can not get it back up. I have already tried 2 install tapes, 3 new hard drives and a new MMP40 and New VP card. All fail the install with the same error code of 1470. It says to check your tape and hardware and try again. I am not even sure if the "new parts" I am getting are even good. I might be getting bad hard drives, who knows..?
Any idea what my next step might be? I am thinking the backplane on the mail module might be fried since this pbx gets reset by the customer constantly over the past few years if the T1 goes down.

 

[Firebird Scrambler]

From the sound of it, this system is going downhill fast if the customer resets it whenever something happens and with one processor, then your chances aren't great. It sounds as if the Mail's hard disk is poorly. I would try and source another one and try reloading it with the install tapes.

It isn't going to be easy to fault find and fix with other errors present on the phone system.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

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[tball1]

I do not see from your notes if you have tried another tape drive unit might be worth a try at this point

 

[phonetech2012]

Thanks for the replies. We have tried 3 new hard drives. Maybe we will try a fourth. We actually did switch out the tape drive because the existing tape drive chewed tapes for fun. The install tape gets me to the main menu and lets me choose to do a install but then fails immediately with 1470 error.