option 11 to CS1000 upgrade

[adamandamy]

Pardon the stupid question, but if a customer migrates from Option 11 to a CS1000, do they have to replace their Call Pilot VM system or can that be made to work with the CS1000.
Also if they did want to replace the CallPilot can the Call Pilot licenses be migrated or do they have to be purchased?

 

[Triton101]

TN format changes, so you will need to redo the TNs in config wiz.... Large system format.....not sure if that is tied down to licenses though.... but can be done.

The only official supported version is 5.0 of callpilot with 7 and 7.5 so unless they are at 5, you might need to upgrade them... unofficially had Callpilot 4 working with CS1k 6.0 not sure about anything lower.

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