Option 11 - Block incoming calls

[nickkendall]

Hi all, we've recently started to receive a large amount of "accident helpline" calls to our business numbers. Is there anyway to block a certain number on the Nortel Option 11?

Your help would be much appreciated.

Many thanks
Nick

 

[trvlr1]

You might want to put this on the Nortel CS1000 (Meridian) systems site, they deal with Opt 11 - 81C and other Nortel systems.
There is no way in a basic opt 11 to do this, if it is that bad, talk to your telco to see what they are willing to do about it. You may have to pay charges for them to do anything.

 

[Crowtalks]

You could check with your local TELCO and see if they could block the incoming calls to you if it is a small amount of numbers the calls are coming from...

Jim

"If I had known it would turn out like this, I would have become a locksmith" Albert Einstein

NCSS NCTS NCTE CS1000E Avaya IP Office
Mitel 3300 Basic & Advanced 5000 NuPoint I&M MiCloud

 

[curlycord]

If you have Symposium (or Callpilot) then that can do the routing of incoming CLID.

This is a Norstar forum, a different beast.

Nortel PBX forum:

http://www.tek-tips.com/threadminder.cfm?pid=798

Callpilot forum:

http://www.tek-tips.com/threadminder.cfm?pid=1553

Symposium forum:

http://www.tek-tips.com/threadminder.cfm?pid=959

Calling the actual company that has the help line might assist if you let them know they are advertising the wrong number.


=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[nickkendall]

Hi all, thank you for the replies. Apologies for the posting in the wrong thread.