Opt11/ after login direct in OVL428 / password changed? 1

[AsokTheIntern]

Dear all,

A technician from our telephone company dialed into our Opt11 to re-activate our voicemail after a power failure last week.
Now when i try to connect to our Opt11 (serial com port connection/ProComm) it displays only the usual legal text and "Ovl428" after entering the login credentials. It does not react to any command. Could it be that they changed the password, can someone advise me on the "ovl428"?

With many thanks in advance and kind regards,
Sebastian

 

[tnjwinters]

OVL0428

Login name and password combination is invalid.

Action: Check the password and login name and try again.

 

[sandyml]

Did the tech log out of Meridian Mail and gate it back over to the Opt 11 after he was done?

 

[AsokTheIntern]

sandyml,

maybe he didnt. What should i do if he didnt?

 

[AsokTheIntern]

tnjwinters,

you were absolutley right. They changed the password.

Thanks again.
Sebastian