OPI II noise and off duty problem

[runlun]

Maybee someone can help resolving this: My customer runs tsw (bc13) on the switch, and have an opi II connected. There is a periodic problem, when the operator answer a call (any type) there sometimes is a loud tone (for one second) which both parts can hear, and after this the opi turns into night posision (there is only one operator). I have tried to restart sw units, reinstall etc. I have not replaced the opi yet, cause to long time for delivery. But maybee there is another cause, and maybee some of you have expirienced a problem like this

 

[ceejay55]

Try swopping TMU/MPU first

 

[whosrdaddy]

runlun, please provide the exact version you are running.
this way we can help you better and faster.

so post the result of the CADAP; command

/Daddy

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[runlun]

Hi, here a printout of CADAP:




<CADAP;
CALENDAR DATA
IDENTITY=BRUNVOLL
VERSION=CXP1010107/4/TSWSP0/R1A
11:56:10
WED 12 DEC 2007
END

 

[whosrdaddy]

I see you are running no service pack, latest servicepack is SP4

as there are many operator related fixes in those service packs, it is advised to upgrade to the latest SP, please ask your service provider to upgrade your system.


/Daddy

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!