OPI and MOH

[DevPlan]

Is there a way to have an outside caller getting MOH after some rings i.e. when the operator is busy with an on-going call so that the caller doesn't wonder why nobody picks-up at the other end?

I have BC10 and OPI 1/DGF 220 01.

I have also a CD player connected to TMU which works fine.

 

[patcher]

Why not installed RVA. The caller will hear the message while waiting on the queue, then music afterwards.//patcher

 

[whosrdaddy]

just activate PABX operator queue message :

ASPACARNUM=143,PARVAL=61; /* activate TMU output 1 as music for PABX operator*/
ASPACARNUM=139,PARVAL=1; /* activate operator queue message */
ASPACARNUM=161,PARVAL=131; /* false B-answer for Tie/public line + operator queue */
ASPACARNUM=169,PARVAL=5; /* time in seconds before message */

that should do it,
greetings

http://www.damovo.com

 

[DevPlan]

I tried to change PARNUM 143 with that result:

ASPACARNUM=143,PARVAL=61;

SURE? (YES/NO)
<Y
NOT ACCEPTED
PARNUM
NOT CHANGEABLE

PARNUM 143 also doesn't show up on ASPAP.
Do I need a patch?


... And regarding RVA.
It seems that I have all program units for RVA present which I list below - but do I need also something else for RVA?
--------------------------------------------------------
<CNPIP:UNIT=RA1R;

PROGRAM UNIT INFORMATION
PU-NAME PU-NO PRODUCT NUMBER REV PATCH
RA1R H'251 3/CAA 111 8722/01 R1A YES
TYPE
B'0000 0000 0000 0000 0001 0001 0000 0000

TYPEEXT
B'0000 0000 0000 0000 1110 0000 1001 1001

LOADED IN LIM
1 2
END
<CNPIP:UNIT=RA1M;

PROGRAM UNIT INFORMATION
PU-NAME PU-NO PRODUCT NUMBER REV PATCH
RA1M H'250 3/CAA 111 8721/01 R1A NO
TYPE
B'0000 0000 0000 0000 0100 1000 0000 0010

TYPEEXT
B'0000 0000 0000 0000 0000 0000 1000 1001

LOADED IN LIM
2
ACTIVE CF LOCATED IN LIM 2

END
<CNPIP:UNIT=RHH;

PROGRAM UNIT INFORMATION
PU-NAME PU-NO PRODUCT NUMBER REV PATCH
RHH H'25D 3/CAA 111 8723/011 R4A NO
TYPE
B'0000 0000 0000 0000 0000 1000 0000 0000

TYPEEXT
B'0000 0000 0000 0000 0000 0000 0000 1001

LOADED IN LIM
1
ACTIVE CF LOCATED IN LIM 1

END
<CNPIP:UNIT=RA1DP;

PROGRAM UNIT INFORMATION
PU-NAME PU-NO PRODUCT NUMBER REV PATCH
RA1DP H'253 3/CAA 111 8826/01 R1A NO
TYPE
B'0000 0000 0000 0000 0000 0001 0000 0000

TYPEEXT
B'0000 0000 0000 0000 0110 0000 1001 1001

LOADED IN LIM
1 2
END
-------------------------------------------------------

 

[whosrdaddy]

it seems that your application market has no provision for queue operator MoH. It isn't in the standard AS, this means you must ask your provider if they have the patches for queue operator MoH. This patch provides you can &quot;Mix&quot; rva message 61 with Moh output 1 (62 for output 2).

greetings,

http://www.damovo.com