Operator - Trunk Appearances 1/2 ring 3

[Stinney]

I have trunk line appearance buttons programmed on the operator's phone for 801-805. We like them on the phone to indicate if all of the lines are busy.

However, when someone calls the main number, it rings the operator's phone 1/2 ring before the auto-attendant answers the call.

Is there any way to stop these appearances of the trunks from causing this 1/2 ring?

- Stinney

Favorite all too common vendor responses: "We've never seen this issue before." AND "No one's ever wanted to use it like that before.

 

[tdaugirdas]

Change all the trunks on the Operator phone to "delayed" ring. They ring or blurp - because they are set (by default) to immediate ring - and so blurp every time they ring to the autoattendant.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[Stinney]

THANK YOU!

- Stinney

Favorite all too common vendor responses: "We've never seen this issue before." AND "No one's ever wanted to use it like that before.

 

[papagigo1]

Tom,

That was quick thinking...


Mike