Operator Diversion

[msubhan]

Hi Experts.
I would like to forward calls from operator to an extension - directly. and if that extension did not answer/busy, the calls should forward to another extension number. how can i achieve this?

3999(Operator extension number) -> 2005. if 2005 did not answer in 8 sec, calls should go to another extension no 2006. Your Help will be appreciated.

 

[pviorel]

PELPIIR=2005,CHO=1,ANSPOS=2005,LIST=1,TIME=10,ONECAL=1,ORGSEL=111,SMSSEL=0;
PELPIIR=2005,CHO=2,ANSPOS=2006,LIST=1,TIME=60,ONECAL=1,ORGSEL=111,SMSSEL=0;

 

[msubhan]

Thank you for your reply. I will configure tomorrow and post the result.

 

[msubhan]

Thanks for your help.Today I do the program as per Mr Pvoirel instruction. The operator itself working but the telephone for night service only tone is avaiable and showing profile 1. No dialing and no keys are working. Please help me to put two digital extensions to receive all in comming calls.Thanks all for Help.