Hello, I'm having difficulties reaching the operator message and music cue's.
Working with an Avaya cs1000 or option 81c, call comes into a voice activated system which 0's out to the operator, but callers are not receiving the cue message nor cue music.
Working with an Avaya cs1000 or option 81c, call comes into a voice activated system which 0's out to the operator, but callers are not receiving the cue message nor cue music.