Operator consiole

[larmi]

Hello, we are a mid sized hospital with one operator. They currently use a 302D console. As you may know , this thing is monsterous in size and even has an extension of extra buttons. Once upon a time, this was needed... But now the operators use fewer of the features of this device. I have a couple of questions. (1) Is it necessary for an attendant console? (2) Can we get away with having a really sleek looking IP phone in its place?
I'd be interested in hearing what others are doing. We would like to get away from these devices. Thanks!

 

[montyzummer]

yes there is no reason why you need to keep the console , replace with an ip phone if required , there is also one x attendant that is a PC based gui server /client solution that allows all call control to be done from desktop

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