Operator can't receive external call

[david977]

Hi All,
I have one site (BC10) with the following problem:
the operator can't receive external calls if it's assigned as answering position. for other
answering positions like normal extensions and AA there is no problem. The queue counter in the operator display shows that there is call in queue. the caller receive silence for 5 seconds then disconnection tone. the trunk type is ISDN PRI. DID is disabled from PTT side.
System data as following:

------------------------------------------------
<ROCAP:ROU=42;
ROUTE CATEGORY DATA
ROU SEL TRM SERV NODG DIST DISL TRAF SIG BCAP
42 011000001000001 4 3100000011 0 30 128 00151515 511110000030 101100

END

<RODAP:ROU=42;
ROUTE DATA
ROU TYPE VARC VARI VARO FILTER
42 SL60 H'00000040 H'10020000 H'00010000 NO

END

<RODDPEST=2;
EXTERNAL DESTINATION ROUTE DATA
DEST DRN ROU CHO CUST ADC TRC SRT NUMACK PRE
2 42 0005000000000250100 0 2 0

END

<OPDDPIR=ALL;
OPERATOR DIRECTORY DATA
DIR EQU OCUST TYPE PCM REV
697 001-0-60-00 - 2 - -
698 001-0-60-01 - 2 - -
699 001-0-60-02 - 2 - -

END

<OPCTP:CORG=1;
OPERATOR CALL TYPE DATA
CORG CALT ROU OACC CUST NDIR RERNUM CEN CCOP
1 5 42 - - N - N N
1 1 - 9 - N - N N
1 2 - 9 - N - N N
1 3 - 9 - N - N N

END

<OPCGPIR=ALL;
OPERATOR CALL ORIGIN GROUP DATA
DIR
666
999
789
CORG ---
1 211

<CADAP;
CALENDAR DATA
IDENTITY=CROWN-PRINCE
VERSION=LZY2035151/5/BC10CNA138/R4A
16:05:23
WED 15 MAR 2006
END

---------------------------------------
Please Advise

 

[mundus]

If route 42 is a DID route ( which is normal ! ), then you recieved the B number digits from public eg. xxxx5678 or all digits 12345678.
If you only recieved the last digit ( 5678 ) then you shall assign this in NA as NANSI:NUMTYP=ED,NUMSE=5678; remove OPCTR:CALT=5,ROU=42; and assign OPCTS:CORG=1,OACC=5678,CALT=7,ROU=42;
If you recieved all digits ( 12345678 ) you shall also make NUTRI:ENTRY=1234,CNVTYP=0,NUMTYP=0,TRC=4,ROU=42,NUMTYP=0;
Repeat this with NUMTYP=1, 2 and maybe also 3 and 4, this depend on what NUMTYP the public sent.