openworx

[ipfreelyallthetime]

Hi, This is my first swing at Openworx. I am trying to set up BAS Server. I have loaded the Server with Win2K Server and installed Openworx. The administration through the Web Browser is extremly slow. I have formatted and reloaded 3 times as I thought I may have screed up the install. But this time I am sure everything went as described in the manual. I have done all Windows updates, but with no luck. Any Ideas?

Thanks,
Chris

 

[jhenke]

What processor speed are you pushing? The minimum is 933 MHz and the max/recommended is 1.36 GHz. Also what kind of RAM are you pushing? The recommended is 1 GB. Look at your java plug-in and make sure it is latest/greatest. Also look at all the running processes, but the format should have cleaned bogus material out. Other than that don't really know what the deal is.

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[ipfreelyallthetime]

Hi,
We are running a XEON Dual Processor with 512k RAM
I will increase RAM to 1 Gig. You had mentioned the latest JAVA plugin. We tried loading that, but it does not seem to like the Plugin.

Thanks,
Chris

 

[jhenke]

Forgot that the OpenWorX is kind of tricky with the Java applet, it only likes Jave 2 Runtime Enviroment V 1.3.1. Hope that the RAM will kick the server in the butt and wake it up, other than that I am clueless.

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[ipfreelyallthetime]

Thanks jhenke,
It sounds like you have some experience with Openworx.

Can a user using BAS park calls? (The same as TDM Sets)
We are under the impression the the BAS attendant can park calls but to orbit virtuals.

Thanks,
Chris A

 

[jhenke]

I have played a little with BAS and OpenWorX. The BAS user can park calls to a global orbit number which are virtual numbers. Seems like you have a good feel for the BAS as well.

Henke

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