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Openscape X5 external paging with Bogen PCM2000

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rjbied

Technical User
Apr 20, 2009
23
US
Unify Openscape X5 with Bogen PCM200 paging system. PCMTIM PBX STATION RJ-11 jack is connected to 4SLAV 3-1 as analog device. The Bogen PCM answers the extension, mutes the BG music and I receive the 2 beep confirmation tone. I enter all zones '00', but when I speak, nothing on the PA. Connection then times out per PCM2000 default. Any ideas? Thanks in advance.
 
If you have a buttset, can you monitor the analog line on the RJ11? That would confirm if the system is in fact sending DTMF 00, then audio when speaking. Or in place of the paging interface that is 'answering' the ringing analog line, answer with the buttset and listen.
 
If you have a buttset, can you monitor the analog line on the RJ11? That would confirm if the system is in fact sending DTMF 00, then audio when speaking. Or in place of the paging interface that is 'answering' the ringing analog line, answer with the buttset and listen.
Thanks for the idea. The buttset rings and I can answer and have audio.
 
You're welcome. So you can hear the DTMF 00, then audio when you speak? If you're hearing the 2 tones, maybe they're too short for the Bogen to recognize. I don't know if there's a setting in the Openscape system to adjust for the length of the tone, or what do do if you're not hearing them at all.

You could also try having the buttset in monitor mode while calling the page code. Once the Bogen answers, switch the buttset to off hook and enter 00, then speak. Or - 00 then speak through the Unify phone. I don't know if you should hear another tone upon sending 00 to confirm the all zone was selected and recognized.
 
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