OpenScape Voice(HP8K) huntgroups

[juldal]

Hello on the OpenScape Voice 4.1 i have an extension that is member of 2 different huntgroups. This extension would like to have a key programmed on the OpenStage SIP phone, to be able to log out of the groups, But one key for each group..

In my experience, I can only make a toggle make busy key, which will activate deactivate all huntgroups, the user is a member of?

Does anyone have advice on how to solve this?`

kind regards

Juldal

 

[donb01]

I'm not completely sure if you can do it for just one group or it is only for all groups. There are a couple of options depending on the software version, so these may not apply.

I think you can configure an HT key to turn hunting on and off.

I think you can remove yourself from hunting through the service menu on the phone.

I think you can dial # * 93 to deactivate hunting, and # * 92 to turn it back on again.

I don't know which of these, if any, will work, but I don't think any of them will ask you which group because the function is intended for if you go to the bathroom or to lunch or something so calls aren't directed to your phone.

This was a shot in the dark.... )