Acc. to release notes, minimum SW version to use:
V7 R0.12.4 or later (No support for Desk Phone IP 35G/55G or Desk Phone IP 35G Eco)
V7 R1.8.0 or later
Could be the firmware version on the phone. Maybe the one that worked 2 years ago was older firmware, amd now you have newer firmware that doesn't work, or just the opposite - they may have built more compatibility into newer firmware....
Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA
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