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Openscape 4KV7 release upgrade issue

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eniyamath

Technical User
Jun 4, 2012
266
IN

Dear Friends,
I have to upload a hot fix in the system and i am getting the below error message.
CONNECTION TO A SWITCH IS NOT POSSIBLE
Can any one help me to resolve this error.


and also when ever i am opening the unix and i am getting this error
PROBLEM HEALTH CHECK ERROR:ROOT PASSWORD EXPIRY CHECK ON ACTIVE NODE.
Can any one explain why this message I am getting


Thanks
 
Fix the root password issue first then test the other problem again.
Log on using local keyboard, mouse and screen
login using root/hicom
change the password as prompted
If necessary change it back again
 
Dear sbcsu
thank you for your fast help.
i am trying to do the same and i am trying to log in the system with customer lan eth0 and i am unable to log in.
thanks
 
Dear sbcsu
i have done it and i am getting the same error
thanks
 
Dear sbcsu
i am getting the following error in java
javai/o file not present.

thanks




[Thu Jan 19 12:00:05 AST 2017]
ServerProfile.openSession
Communication error between SecMCJ class and SecM server.


[Thu Jan 19 12:00:05 AST 2017]
de.siemens
?

[Jan 19, 2017] de.siemens.icn.hipath.unity.as.general.secm.SecMCJException
de.siemens.icn.hipath.unity.as.swt.ApiException
at de.siemens.icn.hipath.unity.as.swt.ServerProfile.<init>(ServerProfile.java:122)
at de.siemens.icn.hipath.unity.as.swt.gui.SwtController.initComboBoxes(SwtController.java:311)
at de.siemens.icn.hipath.unity.as.swt.gui.SwtController.run(SwtController.java:206)

[Thu Jan 19 12:00:12 AST 2017]
SwtController.initComboBoxes
Can't include Hicom. (SecM)!

[Jan 19, 2017] de.siemens.icn.hipath.unity.as.general.secm.SecMCJException
de.siemens.icn.hipath.unity.as.swt.ApiException
at de.siemens.icn.hipath.unity.as.swt.ServerProfile.<init>(ServerProfile.java:122)
at de.siemens.icn.hipath.unity.as.swt.gui.SwtController.initComboBoxes(SwtController.java:311)
at de.siemens.icn.hipath.unity.as.swt.gui.SwtController.run(SwtController.java:206)

[Thu Jan 19 12:00:12 AST 2017]
ConProfile.loadProfiles
ERROR: Unable to open file!!!
java.io.FileNotFoundException: C:\Users\eniyamath\swt\profiles\profile2.swt (The system cannot find the file specified)

java.io.FileNotFoundException: C:\Users\eniyamath\swt\profiles\profile2.swt (The system cannot find the file specified)
at java.io.FileInputStream.open0(Native Method)
at java.io.FileInputStream.open(Unknown Source)
at java.io.FileInputStream.<init>(Unknown Source)
at de.siemens.icn.hipath.unity.as.swt.ServerProfile.loadProfiles(ServerProfile.java:783)
at de.siemens.icn.hipath.unity.as.swt.gui.SwtController.initComboBoxes(SwtController.java:382)
at de.siemens.icn.hipath.unity.as.swt.gui.SwtController.run(SwtController.java:206)
 
Log on using local keyboard, mouse and screen
login using root/hicom

Then change the password

In other words plug in a USB keyboard and Screen to the OpenScape 4000 Eco Server front, then change the password.

After that ensure you do a 'client preparation' on the Assistant page.
 
Dear sbcsu
i have done the same
and i have done the client prepration and all green ok
but the error in unix for software transfer is still existing.
which version of java is working fine with OS4K v7

Thanks
 
Currently I am transferring files to the Unix in Software Management/Software Transfer.
I am using Firefox - latest 5.0.1.0
The Java on this 64 Bit PC is as follows:
x86 (32 BIT JAVA) 1.8.0_112
x86_64 (64 BIT JAVA) 1.8.0_111
After installing 32 and 64 Bit Java then do the 'client preparation' again to ensure all OK
 
Make sure you are trying to do the software update function using Internet Explorer. It is less cooperative on other browsers. Maybe that will help if you are not.

Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA
 
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