OpenScape 4000V10 CDR - local UNANSWERED calls are missing in CDR

[jarmac]

Hello

OpenScape 4000V10
In CDR records system do not generate information about LOCAL UNANSWERED calls

unnaswered call from External Tie Line are present
unanswered call from networked system (2xOS4K) are present
unanswered internal calls are missed
and
ansewred local calls are present

so call detail recordings working fine but customer wish to add this information to cdr record

Is anyone knows, how to switch on local unanswered calls info in cdr ?

regards
jarmac

 

[Moriendi]

Post a dis-feasu; dis-selg; and dis-zand:ccd;
And the cos of one of the phones.

 

[jarmac]

Hello
data form system


DIS-FEASU;
H500: AMO FEASU STARTED
ACTIVATED FEATURES

SPDC SPDI HTVCE HTFAX HTDTE OVR FRKN NIGHT
COSXCD COSXKEY DCOSX COSXATND COSXT COSXDP ICPTDID HOTRCL
DND VARCONF TRACE SNR RKNOVR CBK DSS SPLIT
ONHKTRNS PU SER ISTR RNG TRACCO LEDSIGN EMOVR
EMRLS SYNCANN CDRINH CDRIC CDROGNW CDROGTR DISCHINH DISCHNW
DISCHTR LCRET POSTBUSY POSTFREE RELOCATE HTNW PININT TIMEDREM
ATTR CPS INCPRIO CALOGOPT DIRCPCKP NCT CLIP MOBHFA

DEACTIVATED FEATURES

CRITM LDME RSVCO DDTES NOCHRG WTATND VMSDP RELCON
RERING AUTOV DCBB DCBNOA VOICO PINNW ECFW XFBACALL
XFBADIAL CDRE DCPA RCCB MLPP CDRACC SMARTCRD SILMON

AMO-FEASU-111 CUSTOMER FEATURE LIST
DISPLAY COMPLETED;

[tt]
[pre]
<dis-selg:3;
DIS-SELG:3;
H500: AMO SELG STARTED

+==============================================================================+
| SELECTION GROUP : 3 |
+------------------------------------------------------------------------------+
| |
| OPERATING STATE : ON |
| |
| RESOP : N |
| BASDEV : FT BLBAS : 1 |
| RESDEV : NODEV BLRES : 0 |
| |
+==============================================================================+
| |
| SELECTION GROUP : 3 SELECTION TABLE : 1 |
| |
| FORMBAS : FORM03 TARIFF : NOCALC |
| FORMRES : NOFORM DESTCNT : A22 |
| |
| LEVEL0 : 0&&999 |
| LEVEL1 : 0&&254 |
| LEVEL2 : 0&&30 |
| CDRCD : 0&&9999 |
| |
| ATNDGR : 0&&15 |
| SERVICE : VOICE &FAX &DTE |
| |
| CDRULT : 0 CONNTL : 00 : 00 : 00 |
| COPIN : 0&&8 CARRIER : 0&&9 |
| |
| SELECTION FEATURES 1 : |
| |
| CTYPE : ALL PAYPARTY : ALL NSTAT : N |
| CDRAC : N SFSETUP : N CDBAD : N |
| CDRC : N CDRSTA : N THRGCON : Y |
| SECTION : N TIE-LINE : N EXPENS : N |
| CONNTYP : INTERN &OUTG |
| RECTYP : ALL |
| |
| SELECTION FEATURES 2 : |
| |
| CDCHU : N CDRULTE : N CONNT : N |
| PCODE : N PPCF : N STATAB1 : N |
| STATAB2 : N DNOTBL1 : N DNOTBL2 : N |
| |
+==============================================================================+

<dis-selg:4;
DIS-SELG:4;
H500: AMO SELG STARTED

+==============================================================================+
| SELECTION GROUP : 4 |
+------------------------------------------------------------------------------+
| |
| OPERATING STATE : ON |
| |
| RESOP : N |
| BASDEV : FT BLBAS : 1 |
| RESDEV : NODEV BLRES : 0 |
| |
+==============================================================================+
| |
| SELECTION GROUP : 4 SELECTION TABLE : 1 |
| |
| FORMBAS : FORM04 TARIFF : NOCALC |
| FORMRES : NOFORM DESTCNT : A22 |
| |
| LEVEL0 : 0&&999 |
| LEVEL1 : 0&&254 |
| LEVEL2 : 0&&30 |
| CDRCD : 0&&9999 |
| |
| ATNDGR : 0&&15 |
| SERVICE : VOICE &FAX &DTE |
| |
| CDRULT : 0 CONNTL : 00 : 00 : 00 |
| COPIN : 0&&8 CARRIER : 0&&9 |
| |
| SELECTION FEATURES 1 : |
| |
| CTYPE : ALL PAYPARTY : ALL NSTAT : N |
| CDRAC : N SFSETUP : N CDBAD : N |
| CDRC : N CDRSTA : N THRGCON : Y |
| SECTION : N TIE-LINE : N EXPENS : N |
| CONNTYP : OUTG |
| RECTYP : ALL |
| |
| SELECTION FEATURES 2 : |
| |
| CDCHU : N CDRULTE : N CONNT : N |
| PCODE : N PPCF : N STATAB1 : N |
| STATAB2 : N DNOTBL1 : N DNOTBL2 : N |
| |
+==============================================================================+
[/pre]
[/tt]

<dis-zand:ccd;
DIS-ZAND:CCD;
H500: AMO ZAND STARTED
CALL CHARGE DISPLAY:
====================
CDDISPEX = AMOUNT , CCUC = 29 , CDDISPAT = 1, CDRRINGB = NO ;
NETPROV = NO ;

AMO-ZAND -111 SYSTEM DATA
DISPLAY COMPLETED;

regards
jarmac

 

[Moriendi]

Either SELG (SELT) THRGCON setting to N (Y means 'only through connected', so setting N collects more, not less), or ZAND CCD CDRRINGB to YES (cdr for ring back), or setting both, might help here.

 

[jarmac]

Hi
Thanks, I will try to check this setting.
Regards
jarmac

 

[jarmac]

RESOLVED

Hello

Thank You Moriendi
this solution work,

CHANGE-ZAND:TYPE=CCD,CDRRINGB=YES;
CHANGE-SELG:TBL=SELT,SELGNO=3,SELTABNO=1,THRGCON=N;

It's show RING_BACK status in CDR
$$3434 000 431 27804.12.2316:09:1900:00: 0 0278
INTER RING_BACK

Thanks a lot
regards
jarmac