Openscape 4000: Call recording with announcement for outgoing Calls

[Hertz]

Hi all,

Is call recording with announcment for outbound calls can work is openscape 4000?

Scenario is like, when you dial the trunk access there must be an announcement that "your call is being recorded" or after lifting handsets the announcement will play. Either or

I know that OS4000 alone cannot do this without 3rd Party Integration. But im out of knowledge of this because scenario is for outgoing calls.




Best
Hertz

 

[RioGrande75]

Have a look at the CSTA manual.
OS4k CSTA and Phone Services
If you are a programmer you might be able to create a simple application that can do that for you.
There is also a csta programmers manual freely available.

If you use SIP trunks only, asterisk as a system in the middle might be the right choice.