Opening Procomm gives Windows Telephony Warnings

[mhl]

After switching modems I'm getting multiple instances (17!) of "This telephony device has been removed. Please Exit the program and restart" inside a message box labeled "Windows Telephony Warning". After I click OK things seem to continue as normal for awhile, e.g., Procomm comes up. Then when I try to dial out, the modem (USR 56k faxmodem) dials and handshakes, then I get the same message one more time. I click OK, and the call continues.

I've tried removing the modem from Windows and re-adding it, with the same results.

Any ideas on how to get rid of the messages?

--Thanks!

 

[knob]

Try renaming PW4.PRM or PW5.PRM in the main Procomm directory. This parameter file can sometimes get corrupted and cause odd problems like the error message you mentioned.


aspect@aspectscripting.com

http://www.aspectscripting.com

 

[mhl]

Thanks for the PW5.PRM suggestion, but it didn't resolve the problem. I finally removed all modems from both Procomm and Windows 2000, then rebooted/reinstalled the modem. That seemed to do the trick--at least for now.

I appreciate your efforts, Knob

--Matt

 

[knob]

If it happens again, you might want to do a search of the Procomm knowledge base on the Symantec site. I'm fairly certain I've seen that problem once or twice on their forum and they have a method to resolve that issue.


aspect@aspectscripting.com

http://www.aspectscripting.com