We are using CE 9, CR 9 -
When opening CR, I can log into the APS with no issues.
Maneuvering through the file structure is no problem, it is fast and smooth (we had a problem with this some time ago, its resolved).
However, clicking on any report and then trying to OPEN it does not work. I get an hourglass, then it hangs for a few minutes, and then an error msg - failed to open document.
This is new behaviour, until 2 days ago we had no issue.
Our network / server folks swear they didnt change a thing.
Any ideas on how to troubleshoot?
LMC
LMC
When opening CR, I can log into the APS with no issues.
Maneuvering through the file structure is no problem, it is fast and smooth (we had a problem with this some time ago, its resolved).
However, clicking on any report and then trying to OPEN it does not work. I get an hourglass, then it hangs for a few minutes, and then an error msg - failed to open document.
This is new behaviour, until 2 days ago we had no issue.
Our network / server folks swear they didnt change a thing.
Any ideas on how to troubleshoot?
LMC
LMC