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Opening a pdf file??

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brucemark

Technical User
Oct 29, 2003
3
US
I have outlook express 6.0 with windows Me. I have 2 laptops with the exact same software on each laptop. When I get an e-mail with a pdf file attached, only 1 laptop will allow me to open the pdf file. The other laptop does not highlight (shows only a faded pdf file that cannot be clicked).
Confused--help please
Thanks
bruce@optonline.net
 
Have you got adobe acrobat reader installed on both machines?

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open outlook express, click on tools then options. Click on the security tab.

make sure the box for "do not allow attachments to be saved or opened that could potentially be a virus".

Also check that there's a file association for acrobat...
Open windows explorer, click on tools, folder options. Click the "file types" tab. Scroll down to the PDF filetype and make sure it's linked to adobe acrobat.

Good luck

~ K.I.S.S - Don't make it any more complex than it has to be ~
 
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