Open and Close Business Remotely 2

[JustinTMI]

Hey All..

I have a customer Running an IP500 with VMPro. His business hours are all over the board and he wants to know if this is possible to do remotely. Im sure there is a way with a test variable but i dont know where to start. Any ideas on what direction to take in respect to short codes or and on off switch through a test variable and a menu would be greatly appreciated

Thank You
Justin

 

[amriddle01]

http://marketingtools.avaya.com/kno...als/manuals/vmail/voicemail_pro_exercises.pdf

read through that, you can also achieve this in the system if it's just a huntgroup/groups going into night service.

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[amriddle01]

I think page 37 is what you are after.

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[kholladay]

You can also check out the "menuEmergencyClosure" I have created.

Go here:

http://www.ipofficeassistance.com/

Click this: HOWTO: Create a checkHours module for all US Federal Holidays

You can modify the menuEmergencyClosure example to fit your client's needs.

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[mattKnight]

Be warned though...

if you restart the service / reboot the server, the test variables are re initialised - so your system may appear open when closed or vice versa

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[amriddle01]

I don't link to your site anymore, all that talk of world domination has put me off

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[kholladay]

HAHA! You'll be back. Eventually they all come back.

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[CarGoSki]

Good site Kyle. Star for the site.