opc_adm account locked 1

[mykl]

I am on solaris 2.x and OV 4.3, or whatever HP is calling it this week (IT/O, VPO). Any help on how to unlock account would be greatly appreciated.
I am very new to this product and seemed to have been given the same task as many people here, "just Learn it".

thanks...

 

[EmilVelez]

Just learn it goto Class HP has a OFO (VPO/ITO) class to do it.. If you have enough people they can suitcase it to you.

Are you going to OpenView Forum.. I am and will be delivering a presentation on Openview Management of Linux systems.

I assume you have a support contract so you can call in to the HP Response center and they can walk you through a few oracle commands to reset the ITO administrators password. (I assume that you have the oracle passwords or did not change them when OFO was installed).

Good luck.. Emil_Velez@hp.com

 

[ramirezfj]

It is very easy. Just remove the opc_adm entry in the opc_op_runtime table in then ITO Database (take a look at the DataBase Schema). It is a simple select/delete query.

Hope this Help !!

 

[ramirezfj]

Sorry, You must also find if ther is any map.lock file in the users foldres (find /var/opt/OV -name opc_adm and then find a current folder for that user).

 

[MikeLacey]

log in as root and run the following command
[tt]
ps -ef | grep opc_adm
[/tt]
and you will get a line back that looks something like this
[tt]
root 9999 8888 0 Aug 9 ? 2:29 ovw -map opc_adm -xrn OVw*...
[/tt]
This is the process that is stopping you logging in.

The first number is the process id, it will be different on your system. Kill it off like this:
[tt]
kill -1 9999
[/tt]
Remember - don't use 9999, use the first number in the line that *you* get back from the ps -ef command.

Oh - and don't use the second number, it's the parent process ID and it's probably been allocated to something else by now.... Mike
michael.j.lacey@ntlworld.com
Email welcome if you're in a hurry or something -- but post in tek-tips as well please, and I will post my reply here as well.