Only Ring in some extentions

[fpater]

Is a way to configure a CICS 6.1 that answer a phone via the CCR, that rings in phones that are loged in the system and not in all the extension that where defined in the CCR ringing group?
The problem is that if I define 4 DN's in a ccr group and only one person is available but bussy, the person that is calling is not on hold, the phone is ringing and ringing for him because there are DN's available. I want the posibility to login/logout that particulary dn's so the caller hear the music on hold instead of ringing and ringing.

Francisko Paternoster
Patercorp

 

[senk1s]

you need to add an ACD (functionality) to your system to achieve this