oneX Mobile

[dereklindo]

Hi all,

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IPO Ver 9.0.3

I am trying to set up oneX Mobile so my users can use the app on their Android and iPhone's. I have followed numerous forum threads and blogs but the VoIP is still not working. It say "Partially Connected" I have attached the ports I have opened on my firewall. Any suggestions? Is their any step by step instructions from Avaya on how to implement oneX Mobile?

 

[derfloh]

Look here...

https://downloads.avaya.com/css/P8/documents/100175092

Avaya just released another one for R9.1

 

[dereklindo]

We have read through that and followed it word for word. Are there any other documents you guys would recommend to read through?

Thanks

Derek

 

[teletechman]

UCM or App server?
Mike

 

[lrocha]

Does it work on LAN?? Can you set up VPN's to mobile phones?

 

[dereklindo]

Thanks for the responses guys. After contacting Avaya support, they sent me a white paper that I hadn't viewed before. It was similar to some I had seen. The problem ended up being that I was missing a couple of ports in my firewall. Once I opened those extra ports, BANG!it worked like magic.

Thanks again.

Derek