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one-X Portal 7.0.16 on Apps Server - PARK button issues

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dphoneguy24

Technical User
Oct 30, 2003
793
US
Does anyone have the Q3 update of one-X portal running?

Just installed a fresh new install on a new server. Everything seems to be running fine except when a user clicks on one of the Park buttons in the user interface, the call doesn't appear on the park button (it is parked - verified through SSA) and can't be retreived by clicking the button again.

Thought maybe it was a browser issue, but tried Google Chrome, IE 8, Firefox and all had the same result.

 
Upgrade to 8.0.9.62 resolves your Park problem, only i experience that in this version the "status" keeps hanging until the next call appears. Have you experienced somethjing like this?
 
Haven't tried any on R8. When I did upgrade the IPO systems to the last R7 7.0.27 that fixed the Park Issue when I also upgraded the one-XP (Linux based) box to the latest R7, I then had the same issues you are experiencing. The customer really wanted to roll out the one-X Portal so we downgraded the one-X Portal system to correct the "status" issues, but the Park buttons are broken. They don't park anyway, but I was concerned about someone accidentally clicking one of them.

 
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