One-X Mobile Preferred Voicemail

[davea2]

Hi

Having a play with one-x mobile preferred.
Gradually getting features to work, both inside the LAN on WiFi and outside via 3G.
I can get notifications of voicemail, but cannot play them back on the device.
The Red Play icon goes green for a split second, then back again.
I have seen this thread ->

http://tek-tips.com/viewthread.cfm?qid=1675150

But none of the advice there has resolved.
Any ideas?
Dont think it's firewall 'cos even if I drop the firewall completely on the 1XP server it makes no difference.
System R8.1 VM Pro and One-X server on same machine, W2K8 R2
Phone is 'droid (HTC One-X bizarrely)

Cheers

Dave

http://www.ipofficeforum.co.uk

UK Based IP Office Discussion

Twitter twitter.com/davea66
MSN davea123ATlive.co.uk
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[davea2]

Also (!)

VM Pro is in IPO mode not Intuity. if that makes a difference?

http://www.ipofficeforum.co.uk

UK Based IP Office Discussion

Twitter twitter.com/davea66
MSN davea123ATlive.co.uk
____________________________________
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[tlpeter]

IPOffice mode is not the issue.
I think you need to have webvoicemail installed too and then you need to go to the default webpage for that and add port 8080 but i am not sure.


BAZINGA!

I'm not insane, my mother had me tested!

 

[davea2]

I already had web voicemail installed.
I just tried adding a binding for port 8080, but to no avail....


dave

http://www.ipofficeforum.co.uk

UK Based IP Office Discussion

Twitter twitter.com/davea66
MSN davea123ATlive.co.uk
____________________________________
beauty is in the eye of the beer holder

 

[tlpeter]

Try turning off the firewall.
By default server 2008 blocks everything.

BAZINGA!

I'm not insane, my mother had me tested!

 

[davea2]

No change, had already tried that. Not sure what else to try really....

http://www.ipofficeforum.co.uk

UK Based IP Office Discussion

Twitter twitter.com/davea66
MSN davea123ATlive.co.uk
____________________________________
beauty is in the eye of the beer holder

 

[tlpeter]

I would install the Linux apps instead of running it on a Windows server.
If you can then try it.


BAZINGA!

I'm not insane, my mother had me tested!

 

[kwing112000]

can you get to webvm and log in?

Kevin Wing
ACSS Small and Medium Enterprise (SME) Communications
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[davea2]

Yes, the web VM works well.

I cannot use the Linux VM Pro, as we use 3rd Party database IVR in our call flow, which I gather doesn't work on the Linux VM Pro?

dave

http://www.ipofficeforum.co.uk

UK Based IP Office Discussion

Twitter twitter.com/davea66
MSN davea123ATlive.co.uk
____________________________________
beauty is in the eye of the beer holder

 

[tlpeter]

True about the database
Try debugview and see if it shows the voicemail error you are seeing.


BAZINGA!

I'm not insane, my mother had me tested!

 

[davea2]

So in a fit of frustration I rebooted everything, including the photocopier
Now it works. mostly.
sometimes, first time the message is played it is just silent.
After a couple of tries, it plays well.

http://www.ipofficeforum.co.uk

UK Based IP Office Discussion

Twitter twitter.com/davea66
MSN davea123ATlive.co.uk
____________________________________
beauty is in the eye of the beer holder

 

[tlpeter]

What happens is that the phone downloads the message so it can take a little while before you actually have it.


BAZINGA!

I'm not insane, my mother had me tested!

 

[davea2]

That's me being impatient then, as I was on WiFi, rather than 3G!
Longest message was 56 seconds

Thanks for all your input too!

Now for exchange integration..... :/

Cheers

Dave

http://www.ipofficeforum.co.uk

UK Based IP Office Discussion

Twitter twitter.com/davea66
MSN davea123ATlive.co.uk
____________________________________
beauty is in the eye of the beer holder

 

[tlpeter]

that is not that hard on the IPO side.
Just add the exchange server and use port 5269


BAZINGA!

I'm not insane, my mother had me tested!

 

[davea2]

I will give that a go in the morning. For now, it is beer time

Cheers

http://www.ipofficeforum.co.uk

UK Based IP Office Discussion

Twitter twitter.com/davea66
MSN davea123ATlive.co.uk
____________________________________
beauty is in the eye of the beer holder

 

[tlpeter]

It is beer time for already as i am one hour ahead


BAZINGA!

I'm not insane, my mother had me tested!

 

[EricInnovIT]

I work with rollfig

All One-x mobile client have this problem iphone and android
The One-X portal and Vm Pro are on the same server
We used the bat file to open firewall port
All applications are up to date
We connect to hardphone