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One X Help
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mattKnight
Programmer
just don't!
Take Care
Matt
If at first you don't succeed, skydiving is not for you.
mattKnight
Programmer
That being said
Decide what Ip address range you are going to use (autoconfigured, static or DHCP)
if you are trying to use static IP addresses the way that i have found is to set up a DHCP server (somehting like a ADSL router) on a non-customer netowrk that will issue DHCP addresses to the devices in the correct range. You can then use your laptop to change the address to a static one. (if I tried to change the range without going through the DHCP stage I had problmes)
Also check that the software build is the latest (certain features don't work until teh later releases). Groups don't have voicemail - only users do...
Practice upgrading and downgrading systems in the office before you go to site.
Docs and software are all available on the Avaya support site
Don't forget that One-X is designed to be user installable
Take Care
Matt
If at first you don't succeed, skydiving is not for you.
Decide what Ip address range you are going to use (autoconfigured, static or DHCP)
if you are trying to use static IP addresses the way that i have found is to set up a DHCP server (somehting like a ADSL router) on a non-customer netowrk that will issue DHCP addresses to the devices in the correct range. You can then use your laptop to change the address to a static one. (if I tried to change the range without going through the DHCP stage I had problmes)
Also check that the software build is the latest (certain features don't work until teh later releases). Groups don't have voicemail - only users do...
Practice upgrading and downgrading systems in the office before you go to site.
Docs and software are all available on the Avaya support site
Don't forget that One-X is designed to be user installable
Take Care
Matt
If at first you don't succeed, skydiving is not for you.
I had a lot of troubles with call quality on the g10 gateway with analog lines...
I had to take out the system (2 actually) and put something else instead and decided not to sell oneX anymore
I hope that the new gateway solve thoose issues.
Good Luck with the install.
Yaze.
Chaos, Panic and Disorder, my work here is done.
I had to take out the system (2 actually) and put something else instead and decided not to sell oneX anymore
I hope that the new gateway solve thoose issues.
Good Luck with the install.
Yaze.
Chaos, Panic and Disorder, my work here is done.
telecomtekperson
Vendor
I had call quality issues on my first few One-X's. You must ground the gateways. I still sell them, but not as user installable.
I dont know how Avaya can sell them as user installable, and expect the customer to UPGRADE the phones/gateways. o me that is rediculous.
I dont know how Avaya can sell them as user installable, and expect the customer to UPGRADE the phones/gateways. o me that is rediculous.
amriddle01
Programmer
I agree that you should forget it, as they are very unreliable, hard to troubleshoot and without VPN or other IP connection you can't remotely manage. They ended up costing us several customers and the others we changed out for IP Office at our cost. Stay away
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