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One-X Communicator losing H.323 settings

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KMC1812

KMC1812

Technical User
Apr 5, 2018
7
GB

Hi All

we have recently started using Avaya One-X Communicator, and have occasional issues when some users undock their laptops to use in another location (could be in the office, at home, or in our other office), then when they dock the laptop again and start One-X Communicator it has lost its H.323 server settings. The server setting changes to SIP and I have to manually change it back and add the server IP address again. Any ideas why it is losing its settings?
 
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