[One-x Communicator] - Buttons

[wfranklin]

Hi Guys,

I've agentes logged on the CM R6.0 using software One-x. Well, they've two states only: *Available and *unavailable. For I can do this, I configured the codes:
*Auto-In Access Code: *71
*Aux Work Access Code: *73


When the agent logon on the One-x, he need put the ''status'' agent in the "available" for this, he dial *73. But, I've configured autodial for the process, please, she below:

https://www.dropbox.com/s/2gg588w7gwg2iwf/onex.jpg?m

How can I change the names? For example, in the SD * 71 I want rename this for "Available".

Thanks advance.

 

[smokinjoe2938]

try change off hit return key then type fe hit return key again and then populate from there

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.

 

[wfranklin]

Oh Man, sorry of my no-expertise. I understand...

But, where I change this?

 

[smokinjoe2938]

Avaya site administrator

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.

 

[wfranklin]

Yes, but what specific option/command?

 

[smokinjoe2938]

I already told you see my 1st entry

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.