One-X Communicator and LDAP

[riggsme]

We just connected our One-X Communicator to our Ldap directory. It looks up names well, but for internal calls, the Communicator routes calls with 10 digits across PSTN vs 5 within CM . I'm looking for the location of file with attribute mappings within One-X so I can use the "ext" field vs "telephonenumer" can anyone help me?
Thanks,
Riggsme

 

[dufus2506]

There's no way to build a DID mask in One-X communicator. The best way to fix that is in the PBX.

The command is:

change ars digit-conversion

You can use this table to tell the system to lop off the extra digits, and just use the extension.


Carpe dialem! (Seize the line!)

 

[riggsme]

But our enterprise LDAP Dbase has both the 10 and 5 digit fields in it. There has to be a file with a pointer in One-X that tells it which LDAP field to look at for dialing.

 

[dufus2506]

Nope. There isn't. It's not that versatile.

Your best bet is to modify your ARS digit conversion table so calls will be dialed as extensions.

Carpe dialem! (Seize the line!)

 

[riggsme]

Dufus,
Thanks for the help.
Will look at ARS dig conversion.