One-X Communicator and 46xxsettings File - uses the file yes or no? 1

[learningSkype]

hello all, please help me settle a claim.

an engineer on my team claims that the 46xxsettings file is only used by physical phones, not softphones. is that true? when I launch One-X Communicator on my laptop, is it looking at the 46xxsettings file during the boot process?

is this referenced in one of the Avaya guides?

thanks.

 

[phoneguy55]

It does not. If 1X did use 46xxsettings.txt it would need to be configured somewhere in the 1X software. I know of no place to configure that.

 

[BIS]

Indeed. However if you are using AADS, then there is actually a settings file involved (in some cases).

 

[learningSkype]

what is AADS? we don't use it.

 

[avayaguy23]

It’s used to support sip phones

 

[biglebowski]

One-x can use the 46xxsettings file.

You need to define the location of the file on the web server via DHCP option 242.

After Avaya one-X Communicator is installed on the personal computer of a user, the user must specify the configuration settings. Users cannot log in and use Avaya one-X Communicator until they configure these settings. To simplify the configuration process, Avaya one-X Communicator provides the Autoconfigure feature. When a user clicks the Auto-configure button in the General Settings dialog box, Avaya one-X Communicator retrieves the appropriate information from the DHCP server. This information is defined in the 46xxsettings.txt file hosted on an HTTP server. Avaya one-X Communicator retrieves the HTTP server IP address from the DHCP server.

 

[learningSkype]

thanks biglebowski but the question isn't if one-X can use the 46xxsettings file. the question is, do most engineers have One-X set up to use the 46xxsettings file and from feedback here, it seems like most do not.

 

[dialtonebone]

I've got customers who use the 46xxsettings in 1XC - some provision it manually when setting up the software, others use the DHCP option. I've got a few that even modify the XML config files. There is an Avaya tool for managing these configurations also.