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one-x, can you see queues in it?

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Skatedude25

Skatedude25

IS-IT--Management
Jun 12, 2012
3
GB
Hello,

We have recently upgraded to One-x portal for IP office Version: 8.0.103.31.

We previously had phone manager. In phone manager, you had a "Queues" tab, which let agents see how many callers are in the queue. for example, is there we four calls waiting, they could see four bars. (I have attached a screenshot to help explain)

Can you do anything similar in One-x Portal?

Thanks

Paul
 
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