Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

One-X app VOIP no audio when on 4G

Status
Not open for further replies.

rhuntertec

IS-IT--Management
Jun 10, 2013
5
US
Hello all,
I'm using One-X Portal on R9. I'm using the One-X Mobile for Preferred IPO app on my iPhone 5c.
The problem is no audio on a VOIP call when I'm outside my LAN, not even ringing on the app.
I have a second problem that when I call an extension while on 3G, I hear ringing on my iPhone but when the extension picks up their end, the app doesn't register that the call has started and says "call failed".

I can connect properly, and even make a successful call when on local wifi.
I can connect properly on 4G but no audio on a call.

Ports forwarded:
5060 (TCP/UDP), 5061 (TCP,UDP), 49152-53246 (UDP) are forwarded to my IPO
5222,5269,8063,8080,8444 (TCP) are forwarded to OneX (Linux application server)

I have DNS setup properly internally and externally.
SIP remote extn enable is enabled.
RTP port range matches the forwarded ports.

Any thoughts?
Thanks

 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top