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One X Agent - central management authentication failed error - not finding a fix

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OCsurfer

OCsurfer

Systems Engineer
Sep 6, 2018
62
US
My test agent ID is getting the "central management authentication failed" error after I enter my Windows login ID and password.

I checked the profile settings in Login Telephony and the Login - Agent and they look set correctly. Are there any other fields to check?
 
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