Here's the scenario
Call answered by operator at Site A (AACC agent) blind transferred over VTRK to Site B. Site B answers and can hear caller, but originating caller can hot hear Site B (One-way Speech). Both sites are on 7.65
To make matters worse, the problem is intermittent. Site A operators are on 3904 sets the folks on site B are IP. I looked at DSP resources on site A (made test calls from phone in affected loop(s) to phone at far end (IP)but haven't found an issue.
Thoughts on where to look next?
Call answered by operator at Site A (AACC agent) blind transferred over VTRK to Site B. Site B answers and can hear caller, but originating caller can hot hear Site B (One-way Speech). Both sites are on 7.65
To make matters worse, the problem is intermittent. Site A operators are on 3904 sets the folks on site B are IP. I looked at DSP resources on site A (made test calls from phone in affected loop(s) to phone at far end (IP)but haven't found an issue.
Thoughts on where to look next?