One way communication

[terrysdavid]

I'm currently installing a CS1000 Rl5.5 at a new location (Site A). Users can make calls to both IP and TDM phones at that site. I've set up virtual trunks to connect to an NRS (Rls 4.5). I can call from all other sites (Site B, Site C and Site D) to the new site A. However, when I try calling from Site A to any of the other sites, I get a fast busy and the IP phone displays "release and try again".

Site A is registered to the NRS.
I've checked on the switch to make sure the correct steering code is programmed.
I've also checked to make sure that DSC is point to the correct RLI and Route (virtual).

I'm running out of things to check!
Any suggestions? Thanks.

 

[bigindian65]

do an enhanced trace on it in ld 80

entc <tn> 0100 dev

gotr



will show set, route, member, failure, vgw chanl, etc

Mato' Was'aka

 

[terrysdavid]

This is what I'm getting with the enhanced trace


VTN 096 0 00 04
KEY 0 SCR MARP ACTIVE VTN 096 0 00 04

ORIG VTN 096 0 00 04 KEY 0 SCR MARP CUST 0 DN 3284 TYPE 1220

MEDIA ENDPOINT IP: 192.168.5.45 PORT: 5200
TERM NONE
TDTN 0 SLOT 0 1 PTY SLOT 0 1
DIAL DN NONE
MAIN_PM READY
TALKSLOT NONE
EES_DATA:
NONE
QUEU DIAL
CALL ID 0 1632



KEY 1 CWT IDLE
KEY 2 NUL IDLE
KEY 3 NUL IDLE
KEY 4 NUL IDLE
KEY 5 NUL IDLE
KEY 6 NUL IDLE
KEY 7 NUL IDLE
KEY 8 NUL IDLE
KEY 9 NUL IDLE
KEY 10 NUL IDLE
KEY 11 NUL IDLE
KEY 12 NUL IDLE
KEY 13 NUL IDLE
KEY 14 NUL IDLE
KEY 15 NUL IDLE
KEY 16 NUL IDLE
KEY 17 TRN IDLE
KEY 18 AO6 IDLE
KEY 19 CFW IDLE
KEY 20 RGA IDLE
KEY 21 PRK IDLE
KEY 22 RNP IDLE
KEY 23 NUL IDLE
KEY 24 PRS IDLE
KEY 25 CHG IDLE
KEY 26 CPN IDLE
KEY 27 NUL IDLE
KEY 28 NUL IDLE
KEY 29 NUL IDLE
KEY 30 NUL IDLE
KEY 31 NUL IDLE


.12:45:35 02/12/2009
VTN 096 0 00 04
KEY 0 SCR MARP ACTIVE VTN 096 0 00 04

ORIG VTN 096 0 00 04 KEY 0 SCR MARP CUST 0 DN 3284 TYPE 1220

MEDIA ENDPOINT IP: 192.168.5.45 PORT: 5200
TERM NONE
TDTN 0 SLOT 0 1 PTY SLOT 0 1
DIAL DN NONE
MAIN_PM REOR
TALKSLOT NONE
EES_DATA:
NONE
QUEU DIAL
CALL ID 0 1632



KEY 1 CWT IDLE
KEY 2 NUL IDLE
KEY 3 NUL IDLE
KEY 4 NUL IDLE
KEY 5 NUL IDLE
KEY 6 NUL IDLE
KEY 7 NUL IDLE
KEY 8 NUL IDLE
KEY 9 NUL IDLE
KEY 10 NUL IDLE
KEY 11 NUL IDLE
KEY 12 NUL IDLE
KEY 13 NUL IDLE
KEY 14 NUL IDLE
KEY 15 NUL IDLE
KEY 16 NUL IDLE
KEY 17 TRN IDLE
KEY 18 AO6 IDLE
KEY 19 CFW IDLE
KEY 20 RGA IDLE
KEY 21 PRK IDLE
KEY 22 RNP IDLE
KEY 23 NUL IDLE
KEY 24 PRS IDLE
KEY 25 CHG IDLE
KEY 26 CPN IDLE
KEY 27 NUL IDLE
KEY 28 NUL IDLE
KEY 29 NUL IDLE
KEY 30 NUL IDLE
KEY 31 NUL IDLE


.12:45:51 02/12/2009
VTN 096 0 00 04
KEY 0 SCR MARP IDLE
KEY 1 CWT IDLE
KEY 2 NUL IDLE
KEY 3 NUL IDLE
KEY 4 NUL IDLE
KEY 5 NUL IDLE
KEY 6 NUL IDLE
KEY 7 NUL IDLE
KEY 8 NUL IDLE
KEY 9 NUL IDLE
KEY 10 NUL IDLE
KEY 11 NUL IDLE
KEY 12 NUL IDLE
KEY 13 NUL IDLE
KEY 14 NUL IDLE
KEY 15 NUL IDLE
KEY 16 NUL IDLE
KEY 17 TRN IDLE
KEY 18 AO6 IDLE
KEY 19 CFW IDLE
KEY 20 RGA IDLE
KEY 21 PRK IDLE
KEY 22 RNP IDLE
KEY 23 NUL IDLE
KEY 24 PRS IDLE
KEY 25 CHG IDLE
KEY 26 CPN IDLE
KEY 27 NUL IDLE
KEY 28 NUL IDLE
KEY 29 NUL IDLE
KEY 30 NUL IDLE
KEY 31 NUL IDLE

 

[NTOldTimer]

also make sure your route is set up IAO not ICT at the ICOG prompt in the Route Data Block. Sometimes I'm looking for something more complicated than it really is.

You might also want to turn on D-Channel messaging to get a few more clues but I love the enhanced trace Mato suggests - it has helped me more than once.

 

[NTOldTimer]

Do you have NRS?

 

[terrysdavid]

The route is set up for incoming and outgoing (IAO). Yes I do have an NRS!

How do you turn on d-channel messaging. I don't have my CDs with me?

 

[NTOldTimer]

Sorry I was asking for the NRS routing. Does the D-Channel messaging show anything?

 

[NTOldTimer]

ENL MSGI xx (xx=D-Channel number)
ENL MSGO xx

To turn it off:
DIS MSGI xx
DIS MSGO xx

 

[gwebster]

Your NRS needs to be running the 5.5 version.

 

[terrysdavid]

gwebster, at Site A, there are two signalling servers Rls 5.5. Can't I just make one of these my primary NRS?

If so, what is the easiest way to do this?