one-way audio

[MiguelBain]

we have two site with s87xx servers each connected via ip-tie trunk.i'm using avaya agent for my agents registered on site A. this agents use the trunk facilities of site B when calling outside.we expirienced randomly one-way audio when we make calls for the avaya agents(using trunks of site B via ip tie trunk). the agents don't hear anything,but the called party hears them.
help anyone

 

[dufus2506]

I had a similar problem with one way audio. It turned out to be an incorrectly set IP network gateway on a medpro board.

Check the network gateway settings of the CLan and Medpro boards in each site.

Carpe dialem! (Seize the line!)

 

[inerguard]

check your inter-region codec settings, you need to tell the system which codec (probably codec 1) you want ot use between the different regions.

See example below (page 3)

change ip-network-region 1 Page 3 of 19

Inter Network Region Connection Management

src dst codec direct WAN-BW-limits Video Dyn
rgn rgn set WAN Units Total Norm Prio Shr Intervening-regions CAC IGAR
1 1 1
1 2
1 3 1 y NoLimit n
1 4 1 y NoLimit n
1 5 1 y NoLimit n
1 6 1 y NoLimit n
1 7 1 y NoLimit n
1 8 1 y NoLimit n
1 9
1 10 1 y NoLimit n
1 11



[Started on Version 3 software 15 years a go]