One of our locations has recently moved from a key system to Call Manager we run in a centralized location, Ver 4.1
Their operator on the key system, used to be able to transfer calls by pressing one button which did the whole transfer-ext-transfer button combination all at once. Does anyone know if it is possible to do this on CCM?
I have set up a 7914 with autodials for key employees, where they can press transfer-button-transfer, but they want to take it one step further..... any help would be greatly appreciated.
Their operator on the key system, used to be able to transfer calls by pressing one button which did the whole transfer-ext-transfer button combination all at once. Does anyone know if it is possible to do this on CCM?
I have set up a 7914 with autodials for key employees, where they can press transfer-button-transfer, but they want to take it one step further..... any help would be greatly appreciated.