One Touch Internal Transfer

[MattDesCom]

I recently installed an IP Office 500 R6.0 with 5-1416 series sets.

The customer would like to use some of those buttons for a one touch transfer to other sets. They would also like the LED lights to display if that extension is using the phone(Similar to having line appearences on the sets).

I have looked through the IP Office Knowledge base but I can not find a exact answer.

Is this possible ?

I've worked on many nortel systems and it was just a simple feature code on an open button. I am newer to avaya.

 

[Textron68]

Button Programming tab
Action = User
Action Data = User extension

 

[tlpeter]

For the one touch transfer you need to add a source code per user who needs it:


2.1 One Touch Transfer
This new feature allows a user to initiate the transfer of a connected call by pressing a programmed telephone feature button. The following feature buttons are supported with this new feature:
• User
• Dial
• Emulation>Abbreviated Dial
• Emulation>Automatic Intercom
• Emulation>Dial Intercom
• Advanced>Dial Direct
This feature is enabled on a per user basis by using the “Enable_OTT” source number. This feature is supported on the following telephones:
• 1608 / 1616
• 5410 / 2410 / 5420 / 2420
• 5610 / 4610 / 5620 / 4620 / 5621 / 4621
• 4625
• 4406 / 4412 / 4424
• 6408 / 6416 / 6424
COMPAS

Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.