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One ring every half hour....

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odysseusatm

Technical User
Jun 23, 2007
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Not actually a Definity question, but since you Definity guys tend to have a lot more experience with Audix I'm posting here...

I have a Magix 4.0 V7.0 system with Audix 4.4 connected to a standard T1 with a large number of DID's. The system is pretty vanilla in its configuration other than outcalling on three extensions. Automated attendant is not configured.

I'm not sure how long it's been doing this, but every half hour, the main programming extension (which is one of the outcalling extensions and is also the covering extension for unassigned DID's) receives a single ring every half hour at 11 minutes and 41 minutes after the hour. The calling extension is the first Audix port ("OPER" ext 7112).

I can't really say if this started at the time outcalling was configured or before that, but I suspect earlier.

The problem isn't serious but it is an annoyance to the user. Any ideas what I should be looking for as a cause or how I might troubleshoot? I can happily provide Magix configuration reports, but the Audix system is not attached to a printer or the network.

 
IS the Audix port ("OPER" ext 7112) an analog port? If so check if Tests? y
 
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