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One ring even though Voicemail set to answer at 0 rings

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kcflyers

IS-IT--Management
Jul 8, 2002
9
US
I have CICS 8/16 with Flash 4.0. Flash is set up to answer at zero rings (Feature 983, AA, TABLE, RINGS:0). However incoming call always rings once anyway (on all phones). CICS is set for broadcast, and before adding Flash, incoming calls would ring on all phones. Is there some way to eliminate the distracting ring before Flash answers?
 
Remove line ringing from the sets.
DueE
 
In phone system programing ,Go to Terminals&Sets->DN->Line access->line assignment->(remove all Ringing).Do this for each line and DN that rings. Good Luck!!
 
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