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One ring Disconnect on outbound NI2

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bbaits25

Technical User
Aug 7, 2013
135
US
Morning,

I'm having an issue with our location with 1 ring disconnects for outbound calls, we have it setup for NI-2 and the telco has there set at NI. It is a PRI handoff to there Cisco 2921 router which the backend is SIP. I looked at the bcm monitor and i get a "Call state Mismatch", ive been working with AT&T adn they are getting the same error for the outbound. Below is a little debug from the cisco. Right now we have to set it to DMS100 on both ends for inbound (all calls work for inbound) and majority of outbound calls are working but there are random 800 and long distance #'s that we are still having issues with.




Channel ID i = 0xA18397
Preferred, Channel 23
Called Party Number i = 0x80, 'xxxxxxxxxx'
Plan:Unknown, Type:Unknown
Aug 19 03:09:08.005: ISDN Se0/2/0:23 Q931: Received SETUP callref = 0x8007 callID = 0x000B switch = pri


Aug 19 03:09:08.309: ISDN Se0/2/0:23 Q931: RX <- STATUS pd = 8 callref = 0x0007
Cause i = 0x81E3 - Information element not implemented
Call State i = 0x03
Aug 19 03:09:08.309: ISDN Se0/2/0:23 **ERROR**: Ux_Status: STATUS call state mismatch with invalid cause
: cause 0x63, state 0xA, peer state 0x3
Aug 19 03:09:08.309: ISDN Se0/2/0:23 Q931: TX -> RELEASE pd = 8 callref = 0x8007
Cause i = 0xC2E5 - Message not compatible with call state





This one is from a good completed call at a another location that is the same setup, NI-2 with BCM50 R6

Channel ID i = 0xA18396
Preferred, Channel 22
Facility i = 0x9F8B0100A112020101020100800A477265672047726F6F6D
Protocol Profile = Networking Extensions
0xA112020101020100800A477265672047726F6F6D
Component = Invoke component
Invoke Id = 1
Operation = CallingName
Name Presentation Allowed Extended
Name = Greg Groom
Calling Party Number i = 0x2180, '8152244410'
Plan:ISDN, Type:National
Called Party Number i = 0x80, '18152242425'
Plan:Unknown, Type:Unknown
Aug 19 13:40:30.214: ISDN Se0/2/0:23 Q931: Received SETUP callref = 0x8010 callID = 0x1CEF switch = primary-ni interface
= Network
 
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