One number voice and fax

[drcook]

Does the ext have to be a DID to use this feature?

 

[PERRYPJ]

If your talking about Call Pilot Yes

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[drcook]

Yes, CallPilot 5.0. I have 500 agents in two callcenters that I would like to use the fax feature for recieving and sending fax's from their p/c. So, if I understand, I need 500 DID's?

 

[GHTROUT]

DIDs are really cheap - get way more than 500, or they'll be gone 3 years from now when you need to add.

[©] GHTROUT.com [⇔] Resources for Nortel Meridian/CS1000 System Administrators - You Can Hire Me Too

 

[PERRYPJ]

All you need is one DID per phone for voice and fax Call Pilot will distingush between the type of call, if it's a fax it stays in Call Pilot. If it's voice call Call Pilot will route it out to the phone

OLD ROLMEN WORKING ON NORTELS AND AVAYA