One button paging

[stevomorrison]

I am trying to setup up one button paging on a BCM 400 4.0. I have setup the starting CCR feature code with 931 and the number of ccr featuer codes with 2. I setup CCR tree 3 path 1 with a transfer to another station as a test. When i program feature 931 on a button and press it it just says not allowed. I did a restart since but still says the same thing.
any ideas

 

[Deweyhumbolt]

Why use a Vmail Ftr code to one-button page? If you mean paging speakers and telephones with one-button, it's Ftr631.

Adversity is Opportunity

 

[stevomorrison]

I mean the one button paging feature through the advanced paging productivity pack. It is the same as doing a one button page through the call pilot I believe.

 

[Deweyhumbolt]

Never seen or heard of one, what is the goal?

Adversity is Opportunity

 

[endlesswinter]

I think your refering to the 1 button park and page is that correct?

 

[snowman50]

I Have Heard about this and as far as i Know it is a Keycode option possibly available in North America area only.
I Have noticed this in the resd me section of one of the SU patches relating to it.

Its Not sold in the UK.

 

[snowman50]

ftware Update BCM050.R300.APPP-14 Description:
-----------------------------------------------

- Advanced Paging Productivity Pack (APPP)
The APPP provides the following four capabilities

One Button Page - an extension of the existing one button park and page.
This feature will perform a page when a pre-programmed feature key is
pressed even if no active call is present at the set. An example would be
"Cashier in Aisle 1 needs change").

One Button Text Message - Allows a text message to be sent
(and acknowledged) to a fixed or wireless (Dect or Spectralink) phone.
An example would be "Angry customer at Aisle 1").

Customer Assistance Box - This feature allows a retail end customer to
walk up to a customer assistance device in a store and press a large
"Please help" button. The system will then perform a periodic page
such as "Customer in electronics requires help". When a sales assistant
arrives he/she presses a different button to cancel any further pages.
The assistance request and the required time to answer the page is
recorded in a CSV file for later reporting by a custom CDR application.

Scheduled Paging - system will provide a scheduled specific page
(e.g. "the store is about to close").

 

[SupportDude]

Steveo ...
Have you installed the APPP keycode and software update?

-SD-

http://www.mysupportguy.net

 

[stevomorrison]

Hey Guys
Thanks for all the info. I tried it at the actual customer sight today and it did work. This is because he had the APPP keycode. I didn't at my office. I didn't think you needed the APPP for this feature because it was in the call pilot docs. Thanks again for the help