OMD can't log on 1

[cpux10]

I have a problem with my IP operator, the NOW client can log in to the telephony server but the OMD does not.

I have set the IP and port as below in the telephony server:

MDSH> opsap:lim=1;
OPERATOR SERVER DATA
LIM IP ADDRESS PORT
1 172.16.100.130 60005
END

In the config file of the IP phone I have set the OMD settings as below:

[OMD]
SNAddress=172.16.100.130
SNPort=60005

But the phone can't log on and when I see its status using the web interface, it shows:

--Status------------------------------------
HW ver./Application CAA1580043 ver./Boot ver.:R2C/R7H/R3M
It's a DBC425
Extension Number:
Phone configured as an OMD
The OMD is NOT logged on!
Telephony Server IP:172.16.100.130
Telephony Server Port:-1795823224

Please note the wierd port it shows!!!

Any ideas what the problem may be?

 

[whosrdaddy]

weird indeed.

I would say, try a lower port number (although 60005 is correct) for example: 1700.

/Daddy

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[cpux10]

I have tried with 1700 also, but still the same ...

 

[whosrdaddy]

is this a DBC42502 or DBC42501 phone?

/Daddy

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[cpux10]

Its a 425 02, I also tried with a 422 02 and it was the same.

I suspect this new application version, could it be the problem?

 

[whosrdaddy]

what is your telephony server version? (ts_about)

/Daddy

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[cpux10]

====== MX-ONE Telephony System ======
Version: 3.2 SP2 build7

RPM Packages
============
Telephony Server 12.63.3 :
eri_sn-12.63.3-MR

Media Gateway File system 2.0 :
egx_rfs-2.0-1

Media Gateway 10.17 :
egx_sw-10.17-1

Media Gateway Classic 1.4_5 :
lsue_sw-1.4_5-1

Manager 8.69 :
eri_om-8.69-1

 

[TeleLion]

Please print:
OPSAP:LIM=ALL;
NADAP;
OPIDPIR=ALL;


TELEC3

 

[whosrdaddy]

try downgrading to lower application versions but i doubt it will help. if you set the phone to non OMD, can you logon with a normal IPEXI?


/Daddy

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[cpux10]

MDSH> opsap:lim=all;
OPERATOR SERVER DATA
LIM IP ADDRESS PORT
1 172.16.100.130 60005

END

MDSH> nadap;
NUMBER ANALYSIS DATA
TYPE OF SERIES NUMBER SERIES
EXTENSION NUMBER SERIES 600 - 699
OPERATOR INDIV. NUMBER SERIES 900
OPERATOR COMMON NUMBER SERIES 0
TYPE OF SERVICE CODE SERVICE CODE
EXTERNAL NUMBER LENGTH DATA
EXTERNAL NUMBER NUMBER LENGTH
PROCEED TO SEND SIGNAL DATA
EXTERNAL NUMBER POS. TYPE
CALL DISCRIMINATION DATA
EXTERNAL/INTERNAL NUMBER CAT

END

MDSH> opidp:dir=all;
IP OPERATOR DATA
DIR LIM OWS IP ADDRESS OMD IP ADDRESS PASSWORD
900 1 172.16.100.244 NOT REGISTERED 1111

END

 

[cpux10]

yes, if I turn off the OMD mode, I can log in as a normal IP extension...

 

[whosrdaddy]

your password must be the same as your DIR!

/Daddy

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[cpux10]

thanks! that was it! strange I hadn't noticed that in the documents...

 

[TeleLion]

Great

TELEC3