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OLI ON BCM NOT FUNCTIONING PROPERLY

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scuffy1

IS-IT--Management
Nov 16, 2005
16
US
I have seven bcm's in my phone network all which tie back into a 61c which has four PRIs to the PSTN. Currently we have installed a new BCM 3.7 (total 8) and the OLI is not functioning properly. At the line access prompt, I have placed my 4 digit extension in the private oli index and my 10 digit phone number in the Public oli index slot. What happens is the following: while dialing externally to the 61 and out to the PSTN, I get my default PRI caller ID 276 XXX 5000. Which tells me it is not passing the OLI which is set at 276 xxx 5812. However while dialing internally, from that BCM to BCM or from that BCM to 61c I get name (ex:pHlibrary)and 10 digit phone oli clid. It almost seems as though the two are swapped. But the BCM will not allow a 10 digit in the Private oli index at the line access imput area. My first thought is that there is a global setting on the BCM which will allow CLID to pass. I do not recall making such change when I installed the other seven BCMs, in addition I don't see any setting in the BCM to make such a change........ Ideas anyone?
 
there is a forum for bcms

john poole
bellsouth business
columbia,sc
 
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