Old release system is rebooting

[jsaad]

I have a IP office Ip 500v2 with preferred edition with VM pro. System is on 8.1.562 Customer has a PRI circuit.

System is rebooting randomly. I have some things in Monitor that might be helpful

19231131mS PRN: IP 500 V2 8.1(562702)
19231131mS PRN: OSMemPool::Allocate Out of Memory: 1832

********** SysMonitor v10.1 (52) [connected to 192.168.1.225 (Yuedes Law)] **********
19246097mS PRN: Alarm log cyclic wrap
19246097mS PRN: .WATCHDOG TIMEOUT RtEngine stack f033c58c f02f8d68 f02fb308 f12923a0 f1292098 f0655460 f062895c f0628e08 f0628f44 f0629098 f02f3a7c f02f3a28 IP 500 V2 8.1(562702)
42810mS CMTARGET: CMQ931Trunk:reprocessInboundMsg - failure_timer set
43840mS PRN: +++ START OF ALARM LOG DUMP +++
43845mS PRN: ALARM: 12/12/2024 15:54:42 IP 500 V2 8.1(562702) <WATCHDOG> CRIT RAISED addr=00000000 d=0 pc=f033c58c f02f8d68 f02fb308 f12923a0 f1292098 f0655460
43845mS PRN: +++ END OF ALARM LOG DUMP +++
44008mS CMExtnEvt: 110 UpgradeServer: Fw Param Resp: TYPE=0x76 HW-vin=01, FW-vint=30, AppType=0x03 UpgradeState=0x00
44008mS CMExtnEvt: 150 UpgradeServer: Fw Param Resp: TYPE=0x76 HW-vin=01, FW-vint=30, AppType=0x03 UpgradeState=0x00
44031mS CMExtnEvt: 110 UpgradeServer: Fw Param Resp: TYPE=0x77 HW-vin=01, FW-vint=09, AppType=0x04 UpgradeState=0x01
44031mS CMExtnEvt: 150 UpgradeServer: Fw Param Resp: TYPE=0x77 HW-vin=01, FW-vint=09, AppType=0x04 UpgradeState=0x01
44053mS CMExtnEvt: 110 UpgradeServer: Fw Param Resp: TYPE=0x73 HW-vin=01, FW-vint=28, AppType=0x00 UpgradeState=0x09
44053mS CMExtnEvt: 150 UpgradeServer: Fw Param Resp: TYPE=0x73 HW-vin=01, FW-vint=28, AppType=0x00 UpgradeState=0x09
44729mS CMExtnEvt: Fl 1 copy room:117 ExtnFault now 0
44730mS PRN: ObjectMemoryPool: SSIComponentId, filled 8 times
44731mS CMExtnEvt: 117 ReportAttachment type=0 lamp_count=8

I know it's an old release. What do you recommend?

 

[1ntegrationman]

When this has happened to me in the past replacing the power supply or the IP500 V2 control unit has corrected it.

 

[jsaad]

Thank you. I can do that.

 

[jsaad]

Is a software upgrade to the latest r8 warranted?