OL 2007 cannot open archive

[BiJae]

I have upgraded a client to Office and Outlook 2007. The migration worked fine and his on-line e-mail came up. However when I tried to open the archive file I received a message, "cannot open file." There was no indication that something might be wrong with the file or what I could do to remedy this problem. Has any one seen this issue before? I have ten more clients to upgrade and will need to have a solution prior to going forward with the CEO's computer. Any help is appreciated.

http://www.bijae.net

"If the only prayer you said in
your whole life was, 'thank you,'
that would suffice."
-- Meister Eckhart

 

[brontosaurus]

Can you open the archive file on one of the non-upgraded clients?

 

[BiJae]

I moved the archive to an external drive to test on a second computer running outlook 2003. It opened as normal. On a whim I again tried to open the file using 2007 from the same location. It opened fine. Vista appears to have made some changes to the "Documents and settings\user\local settings\application data\Microsoft\outlook" permissions. When the file was moved from that location to another folder it worked fine.

http://www.bijae.net

"If the only prayer you said in
your whole life was, 'thank you,'
that would suffice."
-- Meister Eckhart